Why choose online appointment booking system?
Better practice
management
Reduce patient
no-shows
Available round
the clock
Convenience and
accessibility
Deliver better p
atient experience
Patients choose practices with better Online appointment scheduling system
Practice crown offers advanced features like web-to-text functionality that allows patients to request an appointment directly from the website via text message, providing even more convenience. Online scheduling is a logistical lifesaver, When your office is closed and your phone lines are busy, Patients who simply prefer the flexibility and ease of online scheduling, regardless of the time of day, will benefit from it.
Giving patients a self-service option is essential for straightforward transactions. They can quickly obtain what they require by giving them a specific task.
With the option of online scheduling, your clients won't have to call your front desk or scheduler during business hours or endure phone tag. Instead, they can make an appointment when it's convenient for them. 63 percent of patients prefer using digital methods to make an appointment request or schedule one, according to a survey, your busy front office personnel will benefit from moving to digital scheduling by having less administrative work to do, which will free them up to concentrate on critical patient demands and in-person interactions.
Make an unforgettable experience with Online Appointment booking
When a new patient finds your practice – most likely through Google or another website – their natural next step is to visit your website and learn more about it. They'll want to make an appointment if your website conveys the correct information, an inviting message, and delivers what they're looking for.
But what if they don't have the time to call? They may write down your phone number but forget about it, prompting them to restart their search, which may or may not lead them back to your website. You accept the risk of losing to competitors. By allowing an interested new patient to book an appointment online right away on your website, you keep the momentum going and capture that patient.
Why do you need Online appointment scheduling?
For patient’s needs
“According to GetApp, more than a quarter of patients (26%) prefer online scheduling because it allows them to choose a convenient appointment time.”
Online scheduling is becoming increasingly popular. Many of your competitors provide this feature, which is causing patients to gravitate toward their practices rather than yours.
For your staff needs
All appointments must be booked over the phone in the absence of an online scheduling system. This means that your front office staff is spending a significant portion of their day on the phone, performing a task that could easily be automated.
This results in longer hold times for patients who do need to speak with someone.
For your needs
By automating your patient appointment scheduling, you can easily track data that would otherwise be lost. Your online appointment booking software can provide useful information such as peak hours and most popular services.
Having this information readily available will make it easier to meet the needs of patients
Patients prefer practices that provide online appointment scheduling.
Patients can make their own appointments.
Scheduling automation.
Online scheduling alleviates administrative burdens for employees.
Staff can provide a better patient experience by scheduling appointments online.
Reduce employee burnouts by efficient appointment scheduling software
By reducing tedious, menial tasks, increasing value-added duties, and streamlining office operations, you can save time and money. Online scheduling can help on all fronts.
Front desk staff at practices that don't offer online scheduling are doing a juggling act that can't be sustained. The workload is overwhelming between scheduling appointments, answering incoming phone calls and inquiries, and meeting the needs of patients during their visits. Many practices waste hours each week manually scheduling patients when online scheduling systems can accommodate patients' convenience preferences while also freeing up front desk staff time.