Why choose Practice Crown Text Messaging services ?
98%
is the open rate of text messages.
90%
seconds is the average open time of text messages.
91.9%
of patients agreed that the text updates helped them avoid calling the office.
95.5%
said that they felt more connected to their care team
Deliver the proper message via the proper medium.
SMS (or text message) marketing allows businesses to communicate with customers in a way that is specific to their needs. It can be as specific as sending 100 of your most devoted customers hyper-personalized messages, or it can be as widespread as sending millions of notifications about your yearly sale.
Know the metrics with Practice Marketing
click through rate
The total percentage of users who start an action involving your brand by clicking on a specific link in an SMS is typically measured by the click-through rate, or CTR.
opt-out percentage
The number of users who choose not to receive future SMS messages from you is referred to as the opt-out rate.
conversion rate
The conversion rate calculates the proportion of users or site visitors who take an important action by responding to your marketing messages.
price per redeeming subscriber
The amount spent on marketing for each conversion from a member of the target market is referred to as the cost per redeeming subscriber. .
Text messaging is a powerful tool for patient care
Not just messaging, we follow ethical Text Messaging
Because some people may consider unsolicited texting to be a violation of their privacy, getting permission is always a good idea, while making sure to emphasize the benefits to them.
Practice Crown helps you establish a responding machine
We start by categorizing the potent responses to our messages. We then develop and automate some standard responses for each one of them. This will require you to be on your toes but attention and care are everything your patients are looking for.
Practice Crown helps you choose the right messaging platforms
Numerous applications can assist businesses in sending text messages to their consumers, but selecting the incorrect platform might cause additional problems for both patients and practices. Select a HIPAA-compliant instrument to avoid invading patient privacy.
Increase conversions on your practice website
When a potential patient comes to your website, they are most likely looking for help. To guarantee you don't miss out on a new patient, put a conspicuous call-to-action on your website, whether it's through your office phone number, online scheduling, text message, or all three.
By allowing visitors to communicate with you via text directly from your website, you're introducing a new type of call-to-action that promises prospective patients a more informal, faster communication experience than a phone call. Allowing patients to text your practice for an appointment is more convenient for them and keeps your phone lines free.
Text reminders can help you increase your revenue.
As text reminders work their magic in reminding patients to attend their appointments, you can concentrate on service delivery and serve more customers. More customers imply more money, more revenue, and consistent business growth.
Listening to your patients allows you to assess the level of customer satisfaction and areas that require improvement in order to provide the best possible customer experience. With an appointment reminder service that includes text reminders, you can collect customer satisfaction and use it to improve your business by simply sending them a feedback message.
It takes time, effort, and experimentation to master SMS messages, a frequently overlooked marketing tool. Since SMS marketing has established itself as a crucial component of nearly every integrated marketing channel, it is crucial for every marketing team. To maximize the return on your efforts, it is also essential to track the effectiveness of your campaign.
Despite the development of more sophisticated marketing tools, SMS marketing is still unrivaled in many ways. With the aid of Practice Crown's text messaging campaigns your practice can become irreplaceable for your patients.